Cookie Policy
Transparent information about how we use cookies and tracking technologies to enhance your experience
Contents
Cookie Preferences
Essential
Required for basic functionality
Analytics
Help us improve our services
Marketing
Personalized ads and content
Preferences
Remember your settings
Platform-Specific Tracking
We integrate with various platforms to provide seamless booking experiences and marketing optimization. Each platform may set its own cookies:
Facebook & Instagram
Tracking Methods:
- Facebook Pixel for ad targeting and conversion tracking
- Instagram integration for social media sharing
- Custom audience creation for retargeting
- Cross-platform behavior analysis
Data Shared:
Page views, booking events, user interactions
Control Options:
Managed through Facebook Ad Preferences
Google Services
Tracking Methods:
- Google Analytics for comprehensive site analytics
- Google Ads for search and display advertising
- Google Tag Manager for marketing tag management
- YouTube video engagement tracking
Data Shared:
Usage patterns, search queries, conversion data
Control Options:
Google Ad Settings and Analytics Opt-out
Booking Platforms
Tracking Methods:
- Airbnb integration for property synchronization
- Booking.com tracking for reservation management
- Platform-specific conversion and performance pixels
- Cross-platform availability and pricing sync
Data Shared:
Property views, booking attempts, pricing data
Control Options:
Platform-specific privacy settings
Communication Tools
Tracking Methods:
- WhatsApp Business integration for customer support
- Email service provider tracking (open rates, clicks)
- SMS delivery and engagement tracking
- Live chat functionality and interaction logging
Data Shared:
Communication preferences, response patterns
Control Options:
Opt-out through communication preferences
Questions About Cookies?
Contact us for any questions about our cookie policy or to request assistance with your preferences
Phone Support
+94 70 238 9179
Email Support
info@zionhomestays.com
Office Location
Kandy, Sri Lanka
We typically respond to cookie-related inquiries within 24 hours

